Terms and Conditions

1. Introduction and Acceptance

Welcome to SMMMico. These Terms and Conditions govern your access to and use of SMMMico, including its services, account dashboard, API, payment features, customer support and all related functionality.

By creating an account, adding funds, placing an order, using API integration or otherwise accessing SMMMico, you acknowledge that you have read, understood and agreed to these Terms and Conditions, together with the Privacy Policy and any applicable service-specific instructions published on the platform.

If you do not agree with these Terms and Conditions, you must discontinue using SMMMico and its services.

SMMMico may update these Terms and Conditions from time to time. Continued use of the platform after an updated version becomes effective constitutes acceptance of the revised terms.

2. About SMMMico

SMMMico is a social media marketing platform that provides access to a wide range of promotional services for supported social media networks. Available services may include followers, likes, views, subscribers, comments, reactions, shares, watch-time services, members and other digital engagement services, depending on current availability.

SMMMico is designed for businesses, agencies, content creators, freelancers, resellers and individuals who require a centralised platform to manage social media marketing orders efficiently.

Service availability, pricing, delivery estimates, refill eligibility, quality, minimum order quantity and maximum order quantity may change without prior notice. The information displayed within each service description forms an important part of the purchasing terms.

3. Eligibility to Use SMMMico

By accessing or using SMMMico, you confirm that you are legally permitted to enter into a binding agreement under the laws applicable in your jurisdiction.

You further confirm that:

• You have the legal authority to accept these Terms and Conditions.
• The information provided during registration is accurate and complete.
• You will use SMMMico only for lawful purposes.
• Your use of the platform complies with applicable laws and the policies of relevant third-party platforms.
• You will not use SMMMico on behalf of another person or organisation without proper authorisation.

SMMMico reserves the right to refuse registration, restrict access or terminate accounts where these requirements are not satisfied.

4. Account Registration and Security

Certain features require a registered SMMMico account. Users are responsible for providing accurate account information and keeping those details current at all times.

Users are responsible for:

• Creating a strong and unique password.
• Keeping passwords, API keys and account credentials confidential.
• Preventing unauthorised access to their account.
• Promptly reporting suspected unauthorised access or security incidents.
• Maintaining access to the registered email address associated with the account.

All activities performed through an account are the responsibility of the account holder unless SMMMico determines that unauthorised access occurred despite reasonable security measures taken by the user.

SMMMico will never request the password for your Instagram, Facebook, YouTube, TikTok or other social media accounts when providing standard link-based services.

5. Service Information

Before placing an order, users should carefully review the complete service description, including the service name, minimum and maximum quantity, estimated delivery time, refill availability and any additional instructions displayed on the platform.

Services with similar names may have different specifications, providers, refill conditions, delivery methods or supported links. It is the user's responsibility to ensure that the selected service is appropriate before submitting an order.

Service descriptions, estimated delivery times and expected performance are provided for informational purposes only. Actual performance may vary due to social media platform updates, provider availability, technical limitations or other operational factors beyond the reasonable control of SMMMico.

6. Placing an Order

To place an order through SMMMico, users must select the appropriate service, enter the required link or username, choose a quantity within the permitted range and confirm the order using the available account balance.

Before submitting an order, users must ensure that:

• The correct and publicly accessible link or username has been entered.
• The selected service supports the submitted target.
• The relevant profile, post, video, page, channel or group remains public while the order is processing.
• The existing count is visible where required.
• The quantity entered falls within the stated minimum and maximum limits.
• No conflicting or overlapping order is already processing for the same target.

An order is considered successfully submitted when it appears in the order history and the applicable amount has been deducted from the SMMMico balance.

7. Incorrect, Private or Inaccessible Links

Users are solely responsible for the accuracy and accessibility of every link, username or target submitted with an order.

An order may fail, be delayed or become ineligible for support when:

• The submitted link is incorrect, incomplete or unsupported.
• The account, post, video, page, channel or group is private.
• The username or target link is changed after the order is placed.
• The target content is removed, restricted or deleted.
• The submitted link leads to a different account, post or platform.
• The required starting count is hidden or unavailable.

Orders affected by incorrect or inaccessible information may be marked as completed, partial, cancelled or otherwise processed according to provider results. Such orders may not qualify for a refund, refill, replacement or compensation.

8. Multiple and Overlapping Orders

Users should not place multiple orders for the same service and target until the previous order has been completed, cancelled or confirmed as no longer processing.

Overlapping orders, simultaneous provider activity or promotion from another source may interfere with delivery tracking, starting counts, completion records and refill eligibility.

SMMMico is not responsible for inaccurate delivery measurements, missing quantities, unexpected completion results or refill complications caused by overlapping orders or activity from another provider.

9. Delivery Times and Order Status

Any start time, delivery speed or completion estimate displayed on SMMMico is provided for general guidance and does not constitute a guaranteed deadline.

Delivery may be affected by:

• Social media platform updates, restrictions or algorithm changes.
• Provider maintenance, service interruptions or technical problems.
• High order volume.
• Incorrect, private or inaccessible links.
• Account or content privacy settings.
• Platform rate limits.
• Natural fluctuations in social media counts.

Common order statuses may include:

• Pending: The order has been received and is waiting to begin.
• In Progress: The order has started processing.
• Processing: Delivery is continuing or awaiting provider confirmation.
• Completed: The provider has reported the order as delivered.
• Partial: Part of the ordered quantity was delivered, and the undelivered amount may be returned to the SMMMico balance.
• Cancelled: The order could not be processed, and the applicable amount may be restored to the SMMMico balance.

A completed status reflects information received from the provider. Users who believe that a completed order requires review should contact support and provide the relevant order ID.

10. Payments and Account Balance

Available payment methods may vary depending on location, provider availability and platform requirements. The payment options displayed within a SMMMico account are the methods available to that user at the relevant time.

Funds successfully added to an account are recorded as SMMMico balance and may be used to place orders. Account balance is not a bank account, savings product, investment or interest-bearing facility.

Users agree that:

• Only authorised payment methods will be used.
• Payment information submitted will be accurate.
• Payment-provider fees, currency-conversion charges or network fees may apply.
• Processing times may vary between payment methods.
• Payments under review may not be credited until verification is completed.

When contacting support regarding a missing deposit, users should provide the transaction reference, payment date, amount and relevant supporting evidence. Sensitive payment credentials, passwords or complete banking information should never be shared.

11. Pricing and Service Changes

Service rates may increase or decrease without prior notice due to provider pricing, market conditions, currency fluctuations, platform updates or changes in service availability.

The amount charged for an order is generally based on the rate displayed when the order is submitted. A later price change will not normally alter an order that has already been accepted.

SMMMico may modify, pause, replace or remove services when necessary. Service IDs, names, descriptions, providers, quality levels, delivery speeds, minimum quantities, maximum quantities and refill conditions may also change.

12. Refund and Account Credit Policy

Unless required by applicable law or expressly approved by SMMMico, funds successfully added to an account are generally non-refundable to the original payment method.

When an eligible order is cancelled or partially completed, the applicable amount may be returned as credit to the user's SMMMico balance.

Chargebacks, payment disputes or suspected fraudulent claims may result in temporary account restriction while the matter is reviewed. Users should contact the SMMMico support team before initiating a payment dispute so that the issue can be investigated.

13. Order Cancellation

Orders submitted through SMMMico are generally processed automatically. Once an order has been forwarded for processing, cancellation may no longer be technically possible.

A cancellation request may be considered only when an order remains pending, the selected service is unavailable or the provider permits cancellation. Approval of a cancellation request is not guaranteed.

If an eligible cancellation is approved before delivery begins, the applicable amount may be returned to the user's SMMMico balance.

14. Refill Policy

Refill support is available only for services that explicitly include refill coverage within the service description. Refill periods and conditions vary between services.

A refill request may be accepted only when:

• The request is submitted within the advertised refill period.
• The original order remains eligible for refill.
• The target link, username and content have not been changed.
• The target remains publicly accessible where required.
• No overlapping orders have been placed after the original order.
• The provider continues to support refill for that service.

Submitting a refill request does not guarantee immediate completion. Processing time depends on provider review, current workload and service availability.

Services marked as No Refill are not eligible for refill under any circumstances.

15. Drops, Retention and Platform Adjustments

Social media metrics may naturally increase or decrease over time. Followers, subscribers, likes, views, members and other engagement may be adjusted or removed by social media platforms for reasons beyond the control of SMMMico.

Terms such as Stable, High Retention or Non-Drop describe the expected performance of a service and should not be interpreted as a permanent guarantee.

SMMMico cannot control the algorithms, moderation systems, policy changes or technical decisions implemented by third-party social media platforms.

16. Service Results and No Guarantee

SMMMico provides promotional services designed to support online visibility and social media growth. However, no specific business or marketing outcome is guaranteed.

SMMMico does not guarantee:

• Organic engagement or audience interaction.
• Sales, revenue or business growth.
• Viral reach or search engine rankings.
• Account verification or monetisation approval.
• Permanent followers, subscribers, likes or views.
• Specific audience behaviour or conversion rates.
• Protection from platform actions, restrictions or account penalties.

Users are encouraged to combine promotional services with high-quality content, consistent publishing and compliance with the policies of each social media platform.

17. Acceptable Use

SMMMico may only be used for lawful and legitimate purposes. Users agree not to use the platform to engage in activities that violate applicable laws, third-party policies or these Terms and Conditions.

Users must not:

• Use stolen or unauthorised payment methods.
• Attempt unauthorised access to accounts, systems or data.
• Distribute malware, harmful software or deceptive content.
• Promote illegal products, services or activities.
• Harass, threaten or impersonate another person.
• Interfere with the operation or security of SMMMico.
• Abuse support representatives, suppliers or other users.
• Misrepresent SMMMico services, policies or guarantees.

Accounts involved in fraudulent, abusive or unlawful activity may be restricted, suspended or permanently terminated without prior notice where reasonably necessary.

18. Third-Party Platform Compliance

SMMMico operates independently and is not affiliated with, endorsed by or officially associated with Instagram, Facebook, Meta, YouTube, Google, TikTok, Telegram, X, Spotify or any other social media platform unless expressly stated.

Users remain responsible for ensuring that their use of SMMMico complies with the terms, policies and community guidelines of the relevant third-party platform.

SMMMico is not responsible for account restrictions, content removal, reduced reach, demonetisation, verification changes or other actions taken by third-party platforms.

19. API Access and Reseller Services

Eligible users may access SMMMico through API integration to automate order management or operate reseller services.

API and reseller users are responsible for:

• Keeping API credentials secure.
• Following the latest API documentation.
• Preventing unauthorised API access.
• Maintaining sufficient account balance.
• Providing accurate service information to their own customers.
• Reviewing service updates regularly.

Orders submitted through the API are processed under the same Terms and Conditions as orders placed manually. SMMMico may modify API features, request limits or technical requirements when necessary to maintain platform stability and security.

20. Customer Support

SMMMico provides customer support for order reviews, payment enquiries, account issues, API assistance and general platform-related questions.

When requesting support, users should provide:

• The relevant SMMMico Order ID.
• A clear description of the issue.
• The affected link or username where applicable.
• Supporting screenshots or payment references when required.

Some requests require provider verification, payment confirmation or technical investigation. Response and resolution times may therefore vary depending on the nature of the request.

Submitting multiple support requests for the same issue will not accelerate the review process.

21. Account Suspension and Termination

SMMMico reserves the right to temporarily restrict, suspend or permanently terminate an account where such action is reasonably necessary to protect the platform, users, payment partners or service providers.

An account may be restricted or terminated if a user:

• Violates these Terms and Conditions.
• Uses unauthorised or fraudulent payment methods.
• Attempts to abuse, exploit or disrupt platform operations.
• Provides false, misleading or fraudulent information.
• Repeatedly submits abusive support requests or false disputes.
• Creates a security, legal or operational risk for SMMMico.

Where appropriate, additional verification may be requested before account access is restored.

22. Intellectual Property

The SMMMico name, branding, logo, website design, software, graphics, written content and other original materials are owned by or licensed to SMMMico and are protected by applicable intellectual property laws.

Users may not copy, reproduce, distribute, modify, reverse engineer, resell or commercially exploit any part of SMMMico without prior written permission.

All third-party trademarks, logos and brand names remain the property of their respective owners and are used solely for identification purposes.

23. User Content

Users retain ownership of the links, usernames and other information submitted through SMMMico.

By submitting information required to process an order, users authorise SMMMico and authorised service providers to use that information solely for order processing, service delivery, customer support and technical verification.

Users confirm that they have the legal right to submit all information provided through the platform.

24. Privacy

Personal information is handled in accordance with the SMMMico Privacy Policy.

By using SMMMico, users acknowledge that personal information may be collected, processed, stored and protected as described in the Privacy Policy.

The Privacy Policy forms an integral part of these Terms and Conditions.

25. Cookies and Analytics

SMMMico may use cookies, analytics technologies and similar tools to maintain account sessions, improve platform performance, analyse usage patterns, enhance security and optimise the user experience.

Third-party analytics or payment providers may also use cookies in accordance with their own policies.

Users may manage cookies through browser settings, although disabling essential cookies may affect certain platform features.

26. Third-Party Services

SMMMico may integrate with payment providers, analytics platforms, communication services and other trusted third-party services where necessary to operate the platform.

Each third-party service operates independently and maintains its own terms, privacy practices and security standards.

SMMMico is not responsible for the content, availability or policies of third-party services beyond its reasonable control.

27. Service Availability

While SMMMico aims to provide reliable access to its services, uninterrupted availability cannot be guaranteed.

Platform availability may be affected by maintenance, hosting issues, provider outages, payment gateway interruptions, network failures, security incidents or circumstances beyond reasonable control.

SMMMico may modify, suspend or discontinue any feature where reasonably necessary for maintenance, security, legal compliance or operational improvements.

28. Disclaimer

SMMMico provides its services on an "as available" and "as is" basis to the fullest extent permitted by applicable law.

No guarantee is made regarding uninterrupted availability, exact delivery times, permanent social media engagement or compatibility with every third-party platform.

Nothing contained in these Terms and Conditions limits any legal rights that cannot be excluded under applicable law.

29. Limitation of Liability

To the fullest extent permitted by applicable law, SMMMico will not be liable for indirect, incidental, consequential or special damages arising from the use of, or inability to use, the platform.

This includes loss of profits, business opportunities, revenue, data, reputation, audience reach or account access resulting from circumstances beyond the reasonable control of SMMMico.

Where liability cannot legally be excluded, the maximum liability of SMMMico will generally be limited to the amount paid for the affected service.

30. Indemnification

To the extent permitted by applicable law, users agree to indemnify and hold harmless SMMMico against claims, losses, liabilities, costs or expenses arising from unlawful use of the platform, violation of these Terms and Conditions or infringement of the rights of another person or organisation.

31. Changes to These Terms

SMMMico may revise these Terms and Conditions to reflect changes in services, business operations, payment methods, legal requirements or platform functionality.

The latest version will always be published on this page. Continued use of SMMMico after revised Terms become effective constitutes acceptance of the updated version.

32. Severability

If any provision of these Terms and Conditions is determined to be invalid, unlawful or unenforceable, the remaining provisions will continue in full force and effect.

33. No Waiver

Failure by SMMMico to enforce any provision of these Terms and Conditions does not constitute a waiver of that provision or any other right available under applicable law.

34. Entire Agreement

These Terms and Conditions, together with the Privacy Policy and any applicable service descriptions published on SMMMico, constitute the complete agreement between users and SMMMico regarding use of the platform and its services.

35. Contact SMMMico